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TBM surveying residents about town services

This survey aims to gather updated feedback to help inform decision-making, budgeting and priorities for the town
Blue Mountains logo
The Town of The Blue Mountains logo.

The Town of The Blue Mountains has launched a public survey to gauge resident satisfaction regarding town services and operations.

This survey aims to gather updated feedback to help inform decision-making, budgeting and priorities for the town. 

The survey will be available until Sunday, Nov. 24, 2024, and can be accessed by visiting the project webpage here. Paper copies are available upon request by calling (519) 599-3131 ext. 282 or through pickup at Town Hall and The Blue Mountains Public Library.

“We have seen two years of great progress since the first resident satisfaction survey, and we are once again inviting residents to share their thoughts on how we’re doing and where improvements can be made,” said CAO Shawn Everitt. “This feedback will play a vital role in shaping the direction of our services and operations over the next few years.”

The survey looks to understand resident satisfaction related to service delivery, customer service and communication, financial management and leadership. It also seeks to understand resident satisfaction with town-owned infrastructure, including roads, sidewalks, bridges, water and wastewater systems, and recreational facilities/amenities. 

The survey results will be presented to council this winter to assist with the creation of the 2025 Town Budget.

For more information about the project and to complete the survey, please visit the website here.