The Town of The Blue Mountains would like to inform residents of potential disruptions related to the Canadian Union of Postal Workers strike that was initiated at 12:01 a.m. on Friday, November 15. Delivery of mail to and from the Town of The Blue Mountains is expected to be significantly delayed and/or stopped completely for the duration of the strike.
Water, Tax and other Bills and Payments
- You are responsible for paying your bills on time, even if you do not receive your bill in the mail.
- If you need your balance owing, contact the Town's Finance Department. If you call in and get sent to voicemail, please leave a message with your name, phone number and street address so that staff may return your call.
- The Town does to recommend putting your bill payment in the mail. Instead, use an alternative payment option such as through your bank or financial institution. If you are paying in cash, you will need to come into Town Hall during regular business hours to pay - do not put cash in the Town Hall drop box.
The Town encourages all residents to consider switching to paperless billing as a more convenient and efficient alternative.
Why Choose Paperless Billing?
- Instant Access: Receive your bills and statements directly in your email—no more waiting for postal delivery.
- Environmentally Friendly: Help reduce paper waste and contribute to a greener planet.
- Secure and Convenient: Manage your billing online with secure access to your account anytime, anywhere.
Residents can easily sign up for eBilling for Property Tax and/or Utility accounts through the Town's Virtual Town Hall platform. This system allows you to view your account status, access current and prior bills and sign up for pre-authorized payment plans. To enroll you will require your customer ID and name exactly as it appears on your property tax or utility bill.
Planning, Building and Development Services
- Orders to Comply, Orders to Uncover, Stop Work Orders and cheque reimbursements for revoked or cancelled Building Permits will be sent by courier, if required.
- Notices issued by the Committee of Adjustment for Minor Variance Applications and Consent Applications will be posted to the Town's website or distributed in another suitable manner.
- Planning notices will continue to be posted to project web pages, and physical signs will still be posted on the property. If you have any questions please contact Planning Services.
Contact Planning and Development Services
Parking Tickets, Administrative Monetary Penalties and By-law Services
Mailed payments of Parking Tickets and Administrative Monetary Penalties will be impacted. It is recommended to visit Town Hall to pay in person, or to contact By-law Services to make alternate arrangements.